PRIVACY POLICY — V34
V34, a private legal entity based in Brazil, Espírito Santo, registered with CNPJ/MF under number 13163695700025 (“Merchant” or “we”), takes your privacy seriously and is committed to ensuring the security and protection of the data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website https://v34.com.br and any other website, store, or application operated by the Merchant (hereinafter collectively referred to as the “Store”).
This Privacy Policy (“Policy”) aims to inform you about how we collect, use, and disclose information gathered during your visits to our Store and through any communications exchanged with you (“Communications”).
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA MADE AVAILABLE TO US THROUGH THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices and rights you have regarding the processing of your Personal Data.
If you have any questions about the use of Personal Data, please contact us at contato@v34.com.br.
This Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing those links will take you out of our Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations regarding third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you submit Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- “Personal Data” means any information that directly or indirectly identifies or may identify a natural person, such as name, national ID (CPF), date of birth, IP address, among others.
- “Sensitive Personal Data” means any information that reveals a natural person’s racial or ethnic origin, religious beliefs, political opinions, trade union or religious/philosophical/political affiliations, health data, sexual life, genetic, or biometric data.
- “Processing of Personal Data” means any operation performed on Personal Data, whether automated or not, such as collection, recording, organization, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction, as well as any other operation provided for under applicable law.
- “Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including but not limited to Law No. 13.709/18, the Brazilian General Data Protection Law (LGPD).
Use of Personal Data
We collect and use Personal Data to manage our relationship with you and to better serve you when purchasing products and/or services from our Store, by personalizing and improving your experience. Examples include:
- Enabling you to purchase products and/or services through the Store;
- Confirming or correcting the information we hold about you;
- Sending information we believe may interest you;
- Customizing your Store experience;
- Delivering personalized advertising based on your interests;
- Contacting you via phone and/or email. We may contact you personally, by voicemail, automated dialing equipment, SMS, email, or any other communication method your device supports, as permitted by law and for legitimate business purposes.
Additionally, your Personal Data may be used as we deem necessary or appropriate:
(a) as required under Data Protection Laws;
(b) to comply with judicial or regulatory requirements;
(c) to protect our operations;
(d) to safeguard our rights, your rights, or third-party rights;
(e) to detect and prevent fraud;
(f) to exercise or defend legal claims; or
(g) as otherwise permitted by law.
OUR STORE IS NOT INTENDED FOR INDIVIDUALS UNDER 18 YEARS OLD. WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE ANY PERSONAL DATA.
Non-provision of Personal Data
You are not required to share the Personal Data we request; however, if you choose not to provide it, we may be unable to grant full access to certain features, deliver purchased products, or provide specific services.
Data Collected
You may browse the Store without registering or providing Personal Data. However, certain features—such as completing a purchase—require you to register and provide information.
When you contact the Store, we may collect:
- Contact details: name, surname, phone number, city, state, and email address;
- Information you submit: through forms (questions, complaints, suggestions, compliments, etc.).
When browsing the Store, we may collect:
- Location data: geolocation when accessing the Store;
- Preferences: your interests in products/services;
- Browsing data: visits, ads viewed or clicked, browser/device details, IP address, referring URL, etc.;
- Anonymous or aggregated data: survey responses or anonymized usage statistics;
- Other information: such as browser type, device data, usage metrics, and cookie-based analytics.
Unless you provide it voluntarily, we do not collect Sensitive Personal Data.
Sharing Personal Data with Third Parties
We may share your Personal Data:
- With partners or service providers that help manage or support certain aspects of our operations. These may be located in the United States, Argentina, Brazil, or other countries;
- With third parties helping us manage the Store;
- In the event of a merger, acquisition, or restructuring, your data may be transferred as part of that process.
International Data Transfers
Personal Data collected by us may be transferred or accessed by partner entities worldwide in accordance with this Privacy Policy.
Automatic Data Collection
When you visit the Store, information may be stored or retrieved on your browser through cookies or similar technologies. This data generally does not identify you directly but helps personalize your experience.
We and our third-party service providers may collect data through:
- Browser or device: device type, OS version, resolution, language, and browser type;
- Cookies: to collect information like browser type, visit duration, pages visited, language preferences, and anonymous traffic data. You can manage cookies in your browser’s settings.
- Learn more about cookie preferences for: Chrome, Firefox, Safari, Internet Explorer, Edge, Opera.
- For ad and remarketing cookies, visit: Facebook, Google, Bing.
- Pixel tags and similar technologies: used to track user behavior, campaign performance, and engagement metrics.
- To opt out of tracking, visit: Facebook, Google, Bing.
We may also use behavioral advertising companies to analyze and optimize ads across the internet using cookies and tags. We are not responsible for third-party tracking tools; adjust your browser settings to manage them.
User Rights
You may, at any time, request:
(i) confirmation of whether your data is being processed;
(ii) access to your Personal Data;
(iii) correction of inaccurate or outdated data;
(iv) anonymization, blocking, or deletion of unnecessary or unlawfully processed data;
(v) portability of your Personal Data to another provider (when applicable);
(vi) deletion of data processed with your consent;
(vii) information about third parties with whom your data has been shared;
(viii) clarification on the consequences of refusing consent; and
(ix) withdrawal of consent.
Your requests will be handled carefully to ensure your rights are respected. Proof of identity may be required to protect your privacy.
In certain cases, due to legal obligations, we may not be able to fulfill your request immediately.
Data Security
We adopt technical and organizational measures in line with Data Protection Laws to safeguard Personal Data.
However, no data transmission or storage system can be guaranteed as 100% secure.
If you believe your interaction with us is no longer secure (for example, if your account’s security has been compromised), please notify us immediately.
Hyperlinks to Other Websites and Social Media
The Store may occasionally include links redirecting you to partner or advertiser websites. Each site has its own privacy policy, for which we are not responsible. Review their policies before submitting any Personal Data.
We are not responsible for the privacy practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other platform, including those associated with apps or social media pages linked to our Store.
We recommend reviewing the privacy policies of each service you use.
Updates to This Privacy Policy
If we modify our Privacy Policy, we will post the updated version on the Store with the revised date.
We may change this Policy at any time.
In the event of significant changes, we may notify you via email or through a notice on our Store.
We are committed not to process your Personal Data inconsistently with the purposes described herein, except as required by law or court order.
Your continued use of the Store after such changes constitutes acceptance of the revised Privacy Policy.
If you do not agree with the updated terms, please discontinue your access to the Store.
Data Controller Contact
If you wish to exercise any of your rights under this Privacy Policy or applicable Data Protection Laws, or if you have questions about how we handle your Personal Data, please contact us at:
📧 contato@v34.com.br